Privacy Policy

CAEVES Technology Privacy Policy

Effective Date: May 5, 2025

CAEVES Technology, Inc. ("CAEVES", "we", "our") values your privacy. This Privacy Policy explains how we collect, use, process, store, and disclose Personal Information gathered through our website and related services (collectively, "CAEVES").

Information We Collect

We may collect or observe Personal Information:

1. Personal information

• Full name 
• Email address 
• Phone number 
• Company name 
• Billing and payment details
  

2. Account Information

• Login credentials 
• User roles and access settings 
• Platform activity logs

3. Technical and Usage Data

• IP address 
• Browser and device information 
• Cookies and analytics data
  

4. Customer Data

All files, content, and data submitted by users in connection with the Service (“Customer Data”) are processed on behalf of our customers and considered confidential.

How We Use Your Information

We use your Personal Information to:

• Provide and maintain the Service
• Manage your account and user access 
• Process payments and invoices 
• Communicate with you (including support and service updates) 
• Improve our platform functionality and security 
• Comply with legal obligations
  

Sharing and Disclosure

We do not sell personal data. We may share your information: 

• With third-party service providers that help us operate the Service (e.g., cloud hosting, analytics, payment processing) 
• To comply with legal obligations, subpoenas, or court orders 
• In connection with a merger or acquisition, in accordance with applicable privacy laws
  

Data Retention

We retain personal and Customer Data only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. 

Data Security

We use industry-standard measures to secure your data, including encryption, access controls, and secure network infrastructure. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality, performance monitoring, and personalization. You can manage your cookie preferences via your browser settings or through our cookie consent banner.

GDPR Compliance

1. Legal Basis for Processing

If you are located in the European Economic Area (EEA), our legal bases for collecting and using your personal data are: 

• Consent (e.g., for email marketing) 
• Contractual necessity (e.g., to provide you with our Service) 
• Legal obligations 
• Legitimate interests (e.g., improving services, preventing fraud) 

2. Your GDPR Rights

As an EEA user, you have the following rights under the General Data Protection Regulation (GDPR): 

• Right to Access – Request access to your personal data 
• Right to Rectification – Request correction of inaccurate or incomplete data 
• Right to Erasure – Request deletion of your personal data ("right to be forgotten") 
• Right to Restriction – Request limitation on data processing 
• Right to Data Portability – Receive a copy of your data in a structured format 
• Right to Object – Object to data processing based on legitimate interest or direct marketing 
• Right to Withdraw Consent – Withdraw consent at any time if processing is based on consent 
  

To exercise any of these rights, please contact us at info@caeves.com. We will respond within the timelines required by GDPR (typically 30 days).

3. Data Transfers

We may transfer personal data outside of the EEA to the United States or other jurisdictions that may not have equivalent data protection laws. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission. 

Children's Privacy

Our Service is not directed to children under 18  (or under 16 in the EEA), and we do not knowingly collect personal data from them. If you believe we have, please contact us and we will delete it. 

Updates to This Policy

We may revise this Privacy Policy from time to time. If we make material changes, we will notify you via the Service or email. Continued use of our Service after updates indicates your acceptance. 

Contact Us

For questions or concerns about your privacy, contact us at:

CAEVES Technology, Inc.
info@caeves.com

This Privacy Policy may be updated periodically. We encourage you to review it regularly for the latest information.